I design how people and intelligent systems work together.

I didn't start in design. I trained in public administration and worked as an immigration officer handling naturalisation cases in Germany. There I saw people give "wrong" answers on official forms, not because they meant to, but because they didn't understand them, and it had legal consequences for them.

So I redesigned the form. That was the moment I found my profession: making complex systems understandable for the people who depend on them. Since then I have designed for small businesses and non-profits as a freelancer, led UX for complex B2B commerce platforms, and now design how people work with AI.

I work beyond the visible interface. I help teams understand complex human activities, decide where AI can provide meaningful support, and define where human judgment and accountability must remain.

My work includes designing human-AI experiences, establishing human oversight, rapidly prototyping AI-enabled products, and turning methods, workflows and organisational expertise into reusable AI skills: building blocks for agentic systems and coordinated AI workflows.

I'm fascinated by systems thinking, cybernetics and behavioural design: how feedback loops, structure and behaviour shape what people actually do.

I believe the role of UX is expanding: from designing interfaces to designing the context, direction, capabilities and safeguards through which people and AI work together.